Frequently Asked Questions
Everything you need to know about your Kenaz fragrance journey.
Are Kenaz perfumes made with natural ingredients?
Yes, we prioritize high-quality, sustainably sourced natural essences and premium oils to ensure a long-lasting and sophisticated scent profile for every bottle.
How long does the fragrance typically last on the skin?
Our perfumes are formulated as Eau de Parfum (EDP) concentrations, typically lasting between 6 to 8 hours depending on your skin type and environmental conditions.
What is your shipping policy for international orders?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Can I return a perfume if I don't like the scent?
We offer a 30-day return policy for unopened and sealed products. To help you choose, we recommend purchasing our discovery sample set before committing to a full-sized bottle.
Are your products cruelty-free and vegan?
Absolutely. Kenaz Perfumes is committed to ethical beauty; none of our products or ingredients are tested on animals, and our formulas contain no animal-derived ingredients.
How should I store my perfume to maintain its quality?
To preserve the integrity of the scent, store your perfume in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer or shelf.